Privacy Policy
Revised August 18, 2026
This Privacy Notice for Opinionly LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you download and use our mobile application ("Opinionly"), when you use our websites, or when you respond to something someone shared with you, even if you do not have an Opinionly account.
Opinionly is a mobile app for giving and receiving honest feedback. You can post with your name or anonymously, and the people you are connected to can respond anonymously. We also offer a separate product for employers, described in section 4.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@opinionly.io.
Summary of Key Points
This summary gives you the shape of the notice. Every point is explained in full in the numbered sections below.
What we collect. Your account details, your profile, and everything you write in the app, including content you post anonymously. Section 1.
Anonymous does not mean anonymous to us. Other people cannot find out who wrote your anonymous content. We can. We keep a record of who wrote what, and we need it to run the service and to respond to lawful requests from authorities. Sections 4 and 10.
We use AI on what you write, in five ways, and you cannot turn it off. Two of them run on everything you write. Three of them read feedback, posts and comments later, to sort them into themes and to write summaries. Section 6.
Some of what we do with your words is not obvious. Feedback you write about another person becomes a record filed under that person. Feedback written about you becomes a record filed under you. Where an employer is involved, those records become statistics that employer can read. Section 4.
Who we send information to. Google, Apple, and our email delivery provider. We do not sell your personal information, we do not share it for advertising, and Opinionly shows no ads. Section 4.
Deleting your account. It is immediate and permanent. Some records stay. It also removes the other person's half of any private feedback conversation you were in. Sections 9 and 11.
Your rights. You can ask what we hold, ask for a copy, ask us to correct it, or ask us to delete it, wherever you live. Some places give you additional rights on top. Sections 11 and 13.
How to reach us. Email hello@opinionly.io. A person reads it.
1. What Information Do We Collect?
Personal Information You Disclose to Us
In Short: We collect the information you give us, and everything you write in the app.
We collect the personal information you give us when you create an account, when you use the app, when you respond to something shared with you, and when you contact us.
Personal Information Provided by You. What we collect depends on how you use the app. It includes:
- first and last name
- email address
- username
- password, only if you sign up with an email and password. Your password is handled by our sign-in provider. We never see it and never store it.
- your profile bio, if you write one
- a link to your profile photo, if you sign in with Google. The photo itself stays with Google and we only store the web address. There is no photo upload in the app.
- the posts, comments, and feedback messages you write, including ones you post anonymously
- messages you write when you ask to connect with someone
- who you connect with, who you mute or block, and what you like
- reports you send us: the reason you pick and any note you write. We record which account filed the report so we can act on it.
- if you take part in the employer product, your employer, your team, your role, and a work email address we use to verify you
Content checks and their records. Everything you post, comment, send as feedback, write in a connection request, or send through a shared link is checked automatically before it appears. We keep a record of the text and the result of every check, including checks that passed. Section 6 explains how the check works and section 9 explains how long we keep those records.
Sensitive information. We do not ask for sensitive information. We do not collect your location, your contacts, photos from your camera roll, your camera or microphone, health data, financial data, browsing history, your date of birth, or advertising identifiers. The app asks for no permissions other than notifications.
Our App Store privacy label lists photos as collected because of the profile picture web address described above, which is the only photo-related information we hold.
Please keep in mind that anything you type into a post, comment, or feedback message is stored by us, and that we cannot tell in advance what you will write. Please do not include sensitive details about yourself or anyone else.
Signing in with Google or Apple. You can sign in with your Google account or your Apple ID instead of creating a password. When you do, we receive your email address. Google also gives us the web address of your profile photo. Apple also gives us your first and last name, if you choose to share it when you sign up. We do not receive your contacts or a friends list, and we do not post anything to your Google or Apple account.
Push notifications. If you turn on notifications, we store a device token, which is the address Apple or Google uses to deliver messages to your phone, along with your notification settings. Notification previews are off by default. If you turn them on, the notification your phone shows can include part of what another person wrote to you or about your content. You can turn notifications and previews off at any time in the app, or in your phone's settings.
If you do not have an account. Someone can share a post or a feedback request with you through a link. If you respond, we process what you write in the same way we process an account holder's writing, including the automated check and the records that come with it. We do not collect your name or email address in that case.
We never store your network address. We do store a scrambled value worked out from it together with what you are answering: the post, or the person you are writing to. We use it only to stop the same visitor answering the same post more than once, or opening more than one conversation with the same person. The scrambling uses a secret key that only we hold, so nobody outside Opinionly can turn it back into an address. That is not the same as the address being gone, because we hold the key. On some links we store a random value instead and do not use your network address at all.
Information Automatically Collected
In Short: Some information, such as your device type and how you use the app, is collected automatically.
We automatically collect certain information when you use the app. Much of it is not tied to your name or contact details. Some of it records who or what you interacted with, for example the account ID of a profile you viewed or the ID of a post you liked, and we could match those back to real people using our own database.
The information we collect includes:
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Device data. The device model, the operating system version, the app version, your language setting, and a device identifier used to keep the app working correctly. This is not an advertising identifier. We do not collect or use those.
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Log and usage data. Our servers keep technical logs of which part of the service was called, whether it worked, how long it took, and how big the response was. Those routine logs carry no account identifier. Our error and diagnostic logs can identify the specific piece of content involved in a problem, which we can trace back to a person. The systems that run our service also see your device's network address when it connects, as happens with any internet service. We do not store network addresses in our own database.
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Feature records. We keep records of which app features were switched on for a given installation, along with the app version and the platform. These records are linked to your account. When you delete your account, we delete them and remove your account identifier from our feature settings. A historical audit record of changes to those settings can retain it; nothing else can link that record to a person once your account is gone.
Usage analytics, crash reports, and performance data go from your phone to Google directly, using Google's Firebase tools. We have a data-processing agreement with Google covering what we send. Google may also use some of the analytics information for its own purposes, to maintain and improve its services. We use it to keep the app running, to fix crashes, and to understand which features people use.
2. How Do We Process Your Information?
In Short: To run the app, to keep it safe, to notify you, to fix problems, to improve our own safety systems, to sort and summarize feedback, and to comply with the law.
We process your personal information for these reasons:
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To create and manage your account, so you can sign up, sign in, and keep your account in working order.
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To let you use the app, so you can post, comment, like, connect with other people, and send and receive feedback.
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To send you notifications you have asked for, about activity in the app.
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To keep people safe and enforce our rules. We check what people write before it appears, act on reports, apply blocks and mutes, and keep the app secure.
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To improve our own safety systems. We use records of past content checks, with contact details removed, to test and retrain the model that performs those checks. Section 6 explains this.
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To sort feedback into themes and write summaries. We use AI to read feedback and label what it is about, and to write summaries from those labels. Sections 4 and 6 explain what this produces and who can see it.
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To find and fix problems, using crash and performance information from the app.
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To understand how the app is used, so we can improve it.
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To meet our legal obligations, to respond to lawful requests, and to enforce our legal terms.
3. What Legal Bases Do We Rely on to Process Your Personal Information?
In Short: We are a US company and this notice is written for US privacy laws. There are two things you turn on yourself: notifications, and participation in the employer product.
Opinionly is intended for people in the United States, and this section is written for US privacy laws. Those laws do not require us to name a formal "legal basis" for each use of your information. Our reasons are the ones set out in section 2.
If you are outside the United States and believe your local privacy law applies to you, contact us at hello@opinionly.io.
Permissions and consents. There are two. Notifications, which you turn on and can turn off at any time in the app or in your phone's settings. And employer participation, described in section 4, which is off unless you turn it on yourself.
4. When and With Whom Do We Share Your Personal Information?
In Short: Google, Apple, and our email provider help us run Opinionly. Other people using Opinionly see what you post. If you join an employer workspace, statistics built from feedback are shown to an administrator there. We do not sell your information.
Companies that help us run Opinionly
- Google. Opinionly runs on Google's cloud. Google handles sign-in, hosts our servers and database, delivers notifications, provides the AI services we use, and provides our analytics and crash reporting.
- Apple. If you sign in with Apple, Apple handles that sign-in. Apple also delivers notifications to iPhones.
- Resend. Our email delivery provider. It handles account emails such as sign-in verification and password resets, so it processes your email address.
We have a data-processing agreement with Google covering the information we send it. Today those are the companies we send your information to in order to run Opinionly. If that changes, we will update this notice.
We do not sell your personal information. We do not share it for advertising, and Opinionly shows no ads.
Anonymous posts and feedback
When you post or send feedback anonymously, other people using Opinionly are not shown your name and cannot find out who wrote it. Your content appears under a stand-in name instead.
We still keep a record of who wrote it. We need that record to run the service, to show you your own activity, to act on reports, to remove your content if you delete your account, and to respond to lawful requests from authorities. Section 10 explains who at Opinionly can see that record.
What happens to feedback after it is written
This is the part people are least likely to expect, so we want to be plain about it.
Feedback you write about another person becomes a record filed under that person. Feedback other people write about you becomes a record filed under you. Each of those records carries a theme and a tone that our AI assigned to it, described in section 6.
The counts you see in the app today are plain counts of approved feedback, with no AI involved. These theme records are what the statistics and summaries in section 6 are built from, once we turn them on.
The employer product
Opinionly sells a separate product to employers. It is off unless you turn it on.
If you connect your account to an employer and turn on participation, feedback written by you and about you inside that workspace is counted into statistics an administrator at that employer can read. Those statistics include totals, participation counts, the mix of appreciation and suggestions, trends over time, and breakdowns by theme and by team. An administrator can also read prose written by AI, summarizing patterns in what people described that month.
What protects you:
- Participation is off by default. You turn it on yourself, and only you can. Nobody at your employer and nobody at Opinionly can turn it on for you.
- In the employer dashboard, an administrator sees statistics and AI-written prose. They are never shown who wrote an individual piece of feedback, and the dashboard never shows the text of it. The prose is instructed never to name anyone and never to quote anyone, and that instruction is not a guarantee.
- Statistics are only shown once enough people are in a group, and people-counts are shown in bands rather than exact numbers. In very small groups, these protections are weaker, and someone determined could sometimes narrow a number down.
This is separate from the ordinary app. If you address a post to your company, people at your company can read it and the replies to it, and an administrator may be one of them.
Feedback can also reach an employer's statistics without the writer having joined anything. If someone answers a link tied to a company, including someone with no Opinionly account, what they write is labelled by our AI and counted into that company's statistics on the strength of the described person's participation rather than the writer's. That writer has no participation setting to turn off.
Two limits are worth stating plainly. Turning participation off stops new feedback being counted, but does not remove what was already counted. And turning it off does not stop your writing being read by our AI, because that reading happens for everyone.
Other situations where your information is shared
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Other users. Other people using Opinionly can see your profile, your posts and comments, and can interact with you.
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Reports you make. If you report someone, we can see who filed the report and what you wrote. We do not tell the person you reported who reported them. If we are required to disclose it by law, we will.
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Lawful requests. If we receive a valid legal request from authorities, we may disclose information we hold, including the record of who wrote anonymous content.
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Business transfers. If Opinionly is ever sold, merged, or acquired, your information may transfer to the new owner. The same applies while we are negotiating a deal like that.
5. Do We Use Cookies and Other Tracking Technologies?
In Short: The app sets no cookies of its own. Our websites use Google Analytics cookies. None of it is used to advertise to you.
In the app
The Opinionly app does not set cookies of its own. If you sign in with Google or Apple, their own sign-in page opens inside the app. That page is theirs, and it uses their cookies under their privacy policy.
We do use Google's analytics, crash-reporting, and performance tools inside the app, to understand how the app is used and to find and fix problems. We do not track you across other companies' apps or websites, and we do not use your information to show you ads.
On our websites
We use Google Analytics on our website, at opinionly.io and teams.opinionly.io, to count visits and understand how the site is used. It sets two cookies, _ga and _ga_0LTL8FYB47, and it runs on every page including our legal pages. Analytics is the only kind of cookie our website sets. We set no advertising cookies anywhere. Our Cookie Notice lists them.
We also operate dashboard.opinionly.io for the employer product, and pages for shared links. The dashboard sets no analytics cookies; when you sign in there, your browser stores your sign-in session so you stay signed in. The shared-link pages set no cookies at all.
If you want to stop Google Analytics from measuring your visits to websites, you can install the Google Analytics Opt-out Browser Add-on. It works on websites you visit in a browser and does not affect the Opinionly app. For more on how Google handles information, see the Google Privacy & Terms page.
6. Do We Offer Artificial Intelligence-Based Products?
In Short: Yes. AI reads what you write, in five different ways. You cannot turn it off. Google provides the AI services, and one of the models is our own.
We use AI on what you write. It is not an optional feature you choose to try, and you cannot turn it off. Below is every use, what it reads, and whether it is running today.
1. Checking what you write, before it appears
Everything you post, comment, send as feedback, write in a connection request, or send through a shared link goes through an automated check before anyone else sees it. This runs on everything, always.
The check has two stages.
The first stage uses a model that we built and trained ourselves, running on our own systems on Google's cloud. It receives your text exactly as you wrote it, with nothing removed.
The second stage uses Google's AI, and it only sees content the first stage could not resolve on its own. The copy sent to this stage has contact details removed: email addresses, phone numbers, @handles, and web links. Everything else, including any names you mention, goes as you wrote it. Two things make this stage more likely rather than less: if the first stage is unavailable, everything goes to it, and if we detect contact details in your text, we deliberately send it for a closer look.
Removing contact details does not make your text anonymous. Please keep that in mind when you write.
Our agreement with Google does not allow Google to use your text to train its AI models.
What is not checked. Your profile bio, your name, your username, the stand-in name shown on your anonymous content, and any note you write when you report someone.
If the check finds a problem, your text can be blocked before anyone sees it. Someone at Opinionly may read text that was checked, including text that passed. If you think a check got something wrong, email us at hello@opinionly.io and we will look at it.
2. Offering you a rewrite
If something you wrote looks like it may be blocked, we may offer you a reworded version. You can accept it, change it, or ignore it.
While you decide, we hold your original wording with nothing removed. We delete it as soon as you accept the suggestion or choose to keep your original. If you edit your text instead, or never answer, the copy stops being usable after an hour and we clear it shortly afterwards. The reworded version the AI produced is kept in the record of the check.
3. Improving our own checking model
We use the records described above, with contact details already removed, to test and improve the model that performs the first-stage check. That involves sending those records to Google's AI a second time, for scoring, and adding some of them to the material we train our own model on.
Copies of that material live outside our main database, and account deletion does not reach them. The training files carry no name and no account details. The working files we produce along the way carry a reference number for the original check: while your account exists that number can lead us back to you, and after you delete it cannot. The text in all of them is kept as you wrote it apart from contact details, so anything identifying that you wrote is still in it.
4. Sorting feedback into themes
Our AI reads what people write to and about each other: feedback messages, posts, and the comments on them. It labels what each piece is about, with a theme, whether it reads as appreciation or as a suggestion, and who it appears to be about. It reads whole conversations at a time, so it sees what everyone in that conversation wrote, not only the person being described. That means your comment on someone else's post can be read this way because of who else is in the conversation, rather than because of anything about you. Today it only reads conversations where at least one person involved has connected an employer account. The text it receives is the text as written, with nothing removed.
These labels are what section 4 describes as records filed under a person, and they are what the counts, statistics, and summaries are built from.
5. Writing summaries
Two kinds of summary are written by AI from those labels and from the underlying feedback text.
A personal monthly reflection, written for you, about how people described you that month. Only you can see your own. It is prose, with no quotes, no names, and no stand-in names, and it is kept as a record of your themes month by month.
Employer summaries, described in section 4, written for an administrator at an employer about patterns in a team.
Status. Uses 1 and 2 run today, on everything you write. Uses 4 and 5 run automatically once a month, over the month that just ended. Use 3 runs from time to time, when we work on the checking model. This notice described every use before any of them was switched on, and that stays our rule for anything new.
7. How Do We Handle Sign-In With Google or Apple?
In Short: We receive a limited amount of information from them, and nothing goes back the other way.
You can create an account and sign in using your Google account or your Apple ID, instead of setting up a password with us.
What we receive is limited. From both: confirmation of who you are and your email address. From Google: the web address of your profile picture, which we show on your Opinionly profile. From Apple: your first and last name, if you choose to share it at sign-up.
We do not receive your contacts or a friends list, and we do not post anything to your Google or Apple account. We use what we receive only for the purposes described in this notice.
Google and Apple also hold their own information about you, from the account you have with them. What they do with it is governed by their own privacy policies, not this one.
8. Is Your Information Transferred Internationally?
In Short: Our servers are in the United States.
Our servers are located in the United States. If you use Opinionly from outside the United States, your information is transferred to, stored in, and processed in the United States, by us and by the companies named in section 4.
If you are in the European Economic Area, the United Kingdom, or Switzerland, your information will be sent to the United States, which may not have data protection laws as comprehensive as the ones where you live.
9. How Long Do We Keep Your Information?
In Short: We keep your account for as long as it is open. Some things outlive it, and we describe them below rather than list them, so that the description stays true.
We keep your account and the things you make in the app, including your profile, your posts and comments, your likes, your connections, and your feedback messages, for as long as your account is open. When you delete your account, we delete them straight away.
What deletion does not reach
Deleting your account does not reach everything. It is easier to describe the categories honestly than to list items, because a list goes out of date silently. The categories are:
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Records of content checks. The text you submitted and the result, including checks that passed and content that was never published. These carry no account identifier. While your account exists we can trace a record back to the content and therefore to you. After you delete, we cannot. We keep these to review our own decisions, to improve the checking model, and to respond to lawful requests. We have not set an end date for them.
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Material used to train our own checking model, which is derived from those records and lives outside our main database. It carries no identifier of any kind.
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Reports. If you filed a report, we remove the link to your account but keep the report and your note. Reports other people filed about you stay in full. Deleting an account does not erase the record of complaints about it.
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Decisions our team made about content, and why we made them.
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Statistics and counted records. Where feedback was counted toward an employer's statistics, the counted record stays so that totals do not change retroactively. It keeps an internal reference to the account it came from, which we never publish and which no longer resolves to a person once that account is gone.
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Employer summaries already produced. These are prose about patterns in a team, and we do not rewrite records people have already read.
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Analytics and crash reports already sent to Google before you deleted, and anything held in our routine backups until those backups expire.
Some things people expect to survive do not. Your personal monthly reflections are deleted with your account. So is the record of which version of our policies you accepted and when.
What deletion takes from other people, and what it leaves with them
Three things are worth knowing.
Deleting your account deletes your private feedback conversations, including the messages the other person wrote in them, so they lose that conversation too. The themes we had assigned to those messages go as well, and the counts we show that person go down.
Deleting your account also deletes your posts, and every comment other people wrote on them goes with the post.
Two things do stay with other people. Where your feedback was already counted toward an employer's statistics, that counted record stays, so totals do not change retroactively. And any summary already written for someone stays written.
10. How Do We Keep Your Information Safe?
In Short: We use reasonable security measures, but no system can be guaranteed secure.
We use appropriate and reasonable security measures, both technical and organizational, designed to protect the personal information we hold. But no way of sending information over the internet, and no way of storing it, can be guaranteed to be 100% secure. So we cannot promise that someone will never defeat our security and improperly access, steal, or change your information.
Who at Opinionly can see your information. Access is limited to the people who run Opinionly. Our team can see what you write, including content you post anonymously, and the record of who wrote it. We look at it when there is a reason to, for example to look into a report or to check a decision about content. Records of automated content checks are more restricted: only Opinionly's founders can access those.
Other people using Opinionly cannot find out who wrote content you post anonymously. We can. We cannot offer you anonymity from Opinionly itself.
11. What Are Your Privacy Rights?
In Short: Wherever you live, you can ask what we hold, ask for a copy, ask us to correct it, or ask us to delete it. Some places give you more rights on top of that.
Rights we offer everyone. Whoever you are and wherever you live, you can:
- ask what personal information we hold about you, and ask for a copy of it
- ask us to correct information that is wrong
- ask us to delete your personal information
To make any of these requests, email us at hello@opinionly.io. We handle them by hand. You can also delete your account yourself in the app at any time.
Additional rights depending on where you live. In some regions, including the European Economic Area, the United Kingdom, Switzerland, and Canada, data protection law gives you further rights. These may include the right to:
- ask us to limit how we use your personal information
- ask us to send a copy of your personal information to another company
- object to how we use your personal information, in certain circumstances
- not have decisions about you made only by automated means
If you live in the United States, section 13 describes the rights US state laws give you.
We will consider and act on any request in line with the law that applies to you. These rights are not absolute and in some cases we may decline a request where the law permits it. If we do, we will tell you why.
Automated checks and labels. Three kinds of automated decision affect you. Text you post, comment, send as feedback, write in a connection request, or send through a shared link is checked automatically and can be blocked. Feedback is labelled automatically with a theme and a tone. And if enough different people report the same piece of your content, it is hidden automatically until we review it. If you think any of these got something wrong, email us at hello@opinionly.io and a person will look at it.
If you are located in the European Economic Area or the United Kingdom and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State Data Protection Authority or UK Data Protection Authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent
There are two things you turn on yourself: notifications, and participation in the employer product. You can turn notifications off at any time in the app or in your phone's settings. You can turn off employer participation in the app. Turning it off stops new feedback being counted and does not remove what was already counted.
Account information
You can review or change your account details at any time in the app, in Settings.
You can delete your account in the app, under Settings. Deleting is immediate and permanent. There is no waiting period and no way to undo it or recover your account afterwards. Your profile, posts, comments, likes, connections, and feedback messages are erased straight away. Section 9 describes what deletion does not reach.
If something goes wrong while your account is being deleted, email us at hello@opinionly.io and we will finish it by hand.
Cookies. You can set your browser to remove or reject cookies. Nothing on our websites will stop working if you do. For more, see our Cookie Notice.
12. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") setting you can turn on to signal that you do not want your online activity tracked. There is no agreed technical standard for recognizing these signals, so we do not respond to them. California law requires us to tell you that. If a standard is adopted that we have to follow, we will say so in an updated version of this Privacy Notice.
To be clear about what this means for you: we do not track what you do on other companies' websites or apps, and we do not use advertising identifiers. So there is nothing a Do-Not-Track signal would turn off.
13. Do United States Residents Have Specific Privacy Rights?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have specific rights over your personal information. These rights may be limited in some circumstances by applicable law.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, unique personal identifier, online identifier, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name and contact information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Information about how you use our app and our website, such as which features you use | YES |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Your employer, team, role, and work email address, if you take part in the employer product | YES |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Themes and tone our AI assigns to feedback about you, the counts built from them, and the written summaries produced from those counts | YES |
| L. Sensitive personal Information | Government identifiers (e.g., Social Security numbers), account log-in credentials, precise geolocation, racial/ethnic origin, or religious beliefs | NO |
We do not ask for sensitive information. We cannot control what someone writes in a free-text message, so please do not include sensitive details about yourself or anyone else.
We may also collect personal information you send us directly when you email us for help at hello@opinionly.io.
Sources of Personal Information
We get personal information from four places:
- From you, when you fill in your profile and when you write posts, comments, and feedback messages.
- From your device, which automatically sends information about how the app is used, along with crash reports.
- From the account you sign in with, if you sign in with Google or Apple.
- From other people, which is what other people write about you, including reports other users file about you, and the themes our AI assigns to what they wrote.
How We Use and Share Personal Information
Section 2 describes how we use your personal information.
Will your information be shared with anyone else?
We disclose personal information to the companies that run our technology for us. We have a data-processing agreement with Google covering the information we send it. Today those companies are:
- Google. Opinionly runs on Google's cloud. Google handles sign-in, hosts our servers and database, delivers notifications, provides the AI services we use, and provides our analytics and crash reporting.
- Apple. If you sign in with Apple, Apple handles that sign-in. Apple also delivers notifications to iPhones.
- Resend. Our email delivery provider, which processes your email address to send account emails.
If you take part in the employer product, statistics and AI-written summaries built from feedback are shown to an administrator at your employer. Section 4 describes this in full.
We do not sell your personal information. We do not share it for advertising, and Opinionly shows no ads. That was true for the past twelve (12) months, and we do not plan to change it.
Your Rights
You have rights under certain U.S. state data protection laws. These rights are not absolute, and in some cases we may decline your request as permitted by law. They include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
On the right to opt out: we do not sell your personal information, we do not share it for advertising, and Opinionly shows no ads, so there is nothing to opt out of on those grounds.
We do build a picture of how people describe you, in the form of themes, counts and written summaries. It exists to show you your own feedback, and where you have joined an employer workspace, to produce statistics for that employer.
The opt-out right above covers profiling used to make decisions that have legal or similarly significant effects on you. We do not use it that way. Nothing we work out from your feedback decides anything about you: it is shown to you, and in aggregate to an employer you chose to join. You control the employer part by turning participation off at any time.
When you delete your account. Deletion is immediate and permanent. Section 9 describes what deletion reaches and what it does not.
How to Exercise Your Rights
To ask about the information we hold, request a copy, or ask us to correct or delete something, email us at hello@opinionly.io. We handle these requests by hand. You can also delete your account yourself in the app at any time.
Request Verification
When you email us a request, we need to check that you are who you say you are. We do that by matching the details in your request against what we already hold, usually the email address on your account. If we cannot tell that it is you, we may ask you for more information. We only use what you send us to check your identity and to handle your request.
Under certain US state data protection laws you can designate an authorized agent to make a request for you. If someone makes a request on your behalf, we will ask for written permission signed by you, and we may ask for more information to confirm your identity. We may deny a request from an agent who does not provide it.
Appeals
Under certain U.S. state data protection laws, if we decline to act on your request, you can appeal by emailing us at hello@opinionly.io. We will write back to tell you what we decided and why. If we deny your appeal, you can complain to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, lets California residents ask us once a year, free of charge, what personal information we gave to other companies for their own direct marketing, and who those companies were.
We do not share your personal information with anyone else for their direct marketing, so there is nothing to report. If you are a California resident and would like to make a Shine The Light request anyway, email us at hello@opinionly.io.
14. Do We Make Updates to This Notice?
In Short: Yes. A new date at the top shows when it last changed, and we will tell you in the app about important changes.
We may update this Privacy Notice from time to time. The updated version will be shown by a new date at the top, and the current version is always available in the app under Settings. When we make an important change, we will tell you in the app. We do not revise this notice for small corrections such as fixing a typo.
15. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, email us and a person will read it:
Opinionly LLC, Michigan, United States, hello@opinionly.io
16. How Can You Review, Update, or Delete the Data We Collect From You?
Section 11 sets out your rights and how to use them, and section 9 explains what deletion reaches. To make any request, email hello@opinionly.io. You can delete your account yourself in the app, under Settings, at any time.
17. Do We Collect Information From Minors?
In Short: Opinionly is not for people under 16.
Opinionly is not intended for people under 16. The App Store lists Opinionly as 16+.
We do not knowingly collect information from children. We do not ask for your date of birth, so we do not check your age in the app.
If you believe someone under 16 is using Opinionly, email us at hello@opinionly.io and we will remove the account.